000 007870000a22002650004500
017 _a0001940
090 _a86952
100 _a20050309d kk frey50
215 _a266p.
_cil.
_d28cm
606 _aPaciente - Satisfação
_xPaciente - Atitudes
005 20251209142759.0
101 0 _aeng
200 1 _aMeasuring and managing patient satisfaction
_fWilliam J. Krowinski
_gSteven R.Steiber
010 _a1-55648-157-8
701 1 _aSteiber
_bSteven R.
001 86952
205 _a2nd ed
675 _a658.8
675 _a2.ed.
675 _aMEA
930 _dESSVS - ISCSN
_lBPDFOT
_mMonografia
930 _dBPDFOT - PSIC
210 _a[s.l.]
_cAHA
_d1996
700 1 _aKrowinski
_bWilliam J.